FAQ
What Does Our Calligraphy Say?
What you are looking at is a side of the art of calligraphy that is rarely seen: what calligraphy looks like when calligraphers are practicing their art. All of our prints are meant to celebrate calligraphy as an art form, so we decided to focus on this aspect of the process of calligraphy on our clothes. That means that no actual words are formed, and of course that also means that there are no Qur’ānic verses or hadīth on these prints.
Sizing and Fit
Our pieces are designed to have a structured fit and feel, similar to a fitted dress shirt rather than a traditional tunic or qamees. We have a size guide available so please refer to that before ordering. We do recommend sizing up for a more comfortable fit, and staying true to size for a more dress shirt like fit.
Pricing
Our pricing is based on a few factors: quality of materials, attention to detail, personal expression, and last but not least: small production. Apart from the added costs for a small production, when you purchase a piece, you are purchasing 1 of 100 pieces.
There only exists 100 pieces in the world (plus 1 that Saad Tasleem makes and wears himself), and only those 100 will ever be sold! This design will never be reproduced and sold again.
Order Time
Normally we will be shipping out your purchase within 2 weeks of your order date.
EXCHANGES
Saad Tasleem Collection offers one FREE exchange within the Contiguous United States as long as the exchange is initiated within 14 days of the order received date. Please note, that exchange is subject to item and size availability.
If the item requested is unavailable we offer a full refund in the form of store credit to be used on saadtasleemcollection.com.
Items that are being sent back for exchange must be in new condition, unworn, unaltered and free of damages by the customer. Items must also have tags still attached and must be in their original packaging.
HOW TO EXCHANGE YOUR ITEM
We offer free shipping for all exchanges as long as you use the pre-paid return label we provide after you contact our customer service team.
To initiate an exchange please contact: orders@saadtasleemcollection.com
Once the exchange is approved, we will provide you with a return label to print. Affix the label to the outside of the shipping box. Drop off the package at any Carrier Store, Drop Box, Customer Center, or with any Carrier driver within 5 days of receiving your return label. If a carrier is not available in your area or you prefer not to use it to exchange your items, you can use any other trackable method, at your expense. Please insure the package for the full retail value of the shipped products, as we will not be liable for any damage incurred in transit.
Once we receive your package, we will process your return within 5 business days.
RETURNS
Due to the very limited production of Saad Tasleem Collection items we do not offer returns. If you are unhappy with your purchase for any reason please contact us at: orders@saadtasleemcollection.com